Transformational Tones LLC — Privacy Policy

Last Updated: December 2025

Transformational Tones LLC (“Transformational Tones,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights — including AI-driven communications and studio wellness services.

1. Information We Collect

A. Personal Information

  • Name, email, phone number

  • Payment information (processed securely)

  • Program enrollment and participation data

  • Studio session attendance (sound therapy, meditation, spa services)

  • IP address, browser/device information

B. AI Interaction Data

We collect data from:

  • AI chatbots and messaging systems

  • AI-powered SMS and voice calls

  • Transcriptions, conversation logs, and automated responses

  • Feedback or survey responses

C. Program & Studio Usage Data

  • Course completion status

  • Workshop participation

  • Studio session attendance and preferences

  • Notes or observations during wellness services (with consent)

2. How We Use Your Information

We use data to:

  • Deliver coaching, courses, workshops, and spa/wellness sessions

  • Provide AI-assisted customer support and scheduling

  • Improve user experience and AI performance

  • Send program updates, promotions, and session reminders

  • Ensure safety and personalized experiences during in-studio services

We do not sell your personal information.

3. AI Communications

AI systems are used to:

  • Answer questions and provide guidance

  • Schedule sessions or follow-ups

  • Collect feedback

  • Provide automated reminders

All AI communication is monitored for quality. You may opt-out anytime.

4. Sharing Your Information

We may share data with:

  • Payment processors

  • Platform providers (e.g., course or studio management software)

  • Third-party contractors assisting with program or studio delivery

We do not share information with unrelated advertisers or data brokers.

5. Data Security

We use encryption, secure servers, and access controls. While we follow best practices, no system is completely secure.

6. Your Rights

You may:

  • Request a copy of your data

  • Correct inaccurate information

  • Request deletion of your data (subject to legal exceptions)

  • Opt-out of AI communications

Contact us: [email protected]

7. Cookies & Tracking

Our website may use cookies, analytics, and session tracking. You can manage cookies in your browser settings.

8. Policy Updates

We may update this Privacy Policy. The “Last Updated” date reflects the most recent revision.

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